Help Center
Understanding My Bill
How do I change from paper to email billing?
It's easy to change your billing preferences in Southern Phone's customer portal by following the steps below:
1. Login to our Customer Portal - My Account
2. Click on Billing and then Billing Options in the menu.
3. Under the header 'How do you receive your bills' turn on the switch for email billing and turn off the paper billing switch.
You can also change the email you want your bills sent to in this section by selecting the edit button.
TIP: You will need need to be registered for online access to change your bill settings. To register you will need your account number handy and the email related to your Southern Phone account. For help registering for online access click here.