We’re here to support you.
If there’s an immediate threat to your safety, call emergency 000.
Quick Exit
We’re committed to supporting all customers who are experiencing or are impacted by family & domestic violence.
Australians are increasingly relying on the phone and internet which can be a lifeline, but at the same time, telecommunications products and services can also be used to compound abuse as a tool of control. The financial hardship often facing those escaping a violent situation can impact their access to phone and internet services.
This policy is for all customers who are experiencing, or have experienced, family & domestic violence. We’ll provide a supportive and confidential environment where you can inform us of your situation and seek the support you need.