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Sky Muster™ Broadband

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Mobile Disruption in Brisbane’s North-West

Due to maintenance work being undertaken at the Brookside Shopping Centre in Queensland, between January 30 and March 7, Telstra will need to switch off their mobile base stations that are on top of the shopping centre.

This will impact Southern Phone mobile services using the Telstra network across Gaythorne, Mitchelton, and Everton Park. Customers may also have difficulty calling Triple Zero on a mobile device as devices will not be able to access the other operators’ mobile networks for Triple Zero calls.

Please note the following:

- Landlines will not be impacted by the outage

- Telstra will deploy a temporary “cell on wheels” in this area, therefore the majority of mobile services will not be impacted

- During the impacted period, payphones in these areas will offer free calls (excluding international calls, 13 numbers, premium and directory services).

- Outages are expected to occur between 6am-6pm, Monday to Friday. Services will be operating during the weekend.

- The network outages will be staggered:

  • Gaythorne: 30 January to 9 February
  • Mitchelton: 12 February to 22 February
  • Everton Park: 23 February to 7 March

Customers on other mobile networks are not expected to experience significant impacts although some may experience slower data speeds or reduced reception.

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KidsSafe Bundle

Keep your kids safe online! Any device. Anywhere.

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