How can we help?
Hold on. We are loading the help topics for you.
...
![](https://images.prismic.io/southern-phone-1/60c34cdb-6c54-4e39-a926-6a60f28b3f73_tile_1.jpg?auto=compress,format)
My Account
Manage all your services easily within the My Account portal.
![](https://images.prismic.io/southern-phone-1/4a6ff2f5-fc99-434b-9281-aceb7a4bd323_Service+Status+Image.jpg?auto=compress,format&rect=0,23,672,511&w=560&h=426)
Service Status
Check if there are any planned or unplanned disruptions impacting your mobile, internet or home phone service.
More help
![Home Phone Icon](https://images.prismic.io/southern-phone-1/9e106dc2-d086-4a82-82ee-b87b0ee12c78_Home-Phone.png?auto=compress,format)
Call Us
We're here 8am to 6pm AEST Monday to Friday, except for public holidays.
![SIM Icon](https://images.prismic.io/southern-phone-1/39145123-ce97-4118-8eba-956faf850bcc_SIM+Icon.png?auto=compress,format&rect=150,0,176,176&w=90&h=90)
Activate your SIM or eSIM
Activating your SIM card & eSIM is quick and easy. Get started today.
Activate Now![Payment Extension Icon](https://images.prismic.io/southern-phone-1/2b60e11e-831a-48e3-a491-9e4ee0d0cbf4_Payment+extension+Icon.png?auto=compress,format&rect=0,40,956,1077&w=71&h=80)
![Accounts & Billing Icon](https://images.prismic.io/southern-phone-1/a8369296-de63-4cc1-aba4-9eb83439a938_Accounts-and-Billing.png?auto=compress,format)
![Family, mother grandfather and child looking at content on a phone](https://images.prismic.io/southern-phone-1/7b4dbdbb-f1a7-47fa-ac60-0137e9000495_AdobeStock_610196105.jpeg?auto=compress,format)