Looking for a great value mobile plan?

Our Seniors Mobile Plan includes $100 Call Credit, 100MB Data and the Onix easy-to-use flip phone. This great value mobile plan makes it easy to stay in contact with family and friends.

The Onix Easy-To-Use Phone

Onix Easy-To-Use Phone

Our popular Onix phone is a great pick for anyone who needs a simple phone solution. The flip is a great feature as it means you will not accidently call someone, and it also features Big Buttons, Large Text, Torch and an SOS emergency button. 

  • 1.7” Display
  • Flip Open
  • Alarm, Torch, Radio
  • SOS Emergency Button
  • 3G

Southern Value Budget Plan

This Seniors Offer is available on our Southern Value Budget Plan. For only $17 per month you will receive.

  • $100 Talk and Text Credit
  • 100MB Mobile Data
  • Easy-to-use Onix Mobile Phone

Cost Breakdown

Upfront cost
$0.00
Monthly Handset Fee
$2.00
Monthly Plan Fee
$15.00
Total min. 24 month cost
$408.00
Contract Term
24 months

Things You Should Know

Information about the service
$15 Southern Value Plan

This is a post paid mobile voice service using the Optus 3G mobile network.

Bundling

You don’t have to bundle to have this service

Handsets

You have the option of taking a handset on a 24 month plan.

Minimum Term

If you take a handset, a 24 month contract applies. Otherwise there is no minimum term.

Your Plan Credit Inclusions

Your $100 credit is for use in Australia for:

  • Calls to Australian landlines and mobiles
  • Calls to 13 and 1800 numbers
  • Voicemail
  • SMS and MMS to Australian numbers
  • 100MB data is included in this plan
Plan Exclusions

Your credit does not include international calls, text and calls to premium numbers, directory assistance, calls to satellite phones, calls made and received while you’re overseas and all other services not specified as being included in the monthly credit.

Free SMS Alerts

We will send you free SMS alerts to notify you when you reach 50%, 85% and 100% of your monthly call credit and data allowance. There may be a delay of up to 48 hours with these SMS alerts.

Changing Your Plan

You can upgrade to a plan with more call credit at any time. Your unused credit expires each month.

Information about pricing
Minimum Charge

The minimum charge is $17 a month. If you use more than 100MB data or more than the $100 monthly call credit or use your mobile for services not included in the credit you’ll have to pay more than $17. Minimum cost over 24 months is $408.

Early Contract Termination Fee

If you break a 24 month contract, the exit fee is calculated as $12 x the number of months remaining on your contract. The maximum exit fee is $288. Any outstanding handset payments are added to the exit fee.

What it costs for some basic use on this plan
  • A 2 minute standard call is $2.38
  • SMS 25 cents
  • Mobile data in excess of the plan allowance costs $10 per 1GB up to 3GBand then 5 cents per MB with a minimum charge of 25 cents

If you restricted your use solely to standard national calls each of 2 minutes duration you could make 42 calls and stay within your monthly credit.

Call Charges

These are the main charges used to calculate your usage for your Monthly Call Credit. If you go over your credit, the following charges apply:

  • Calls to mobile and fixed phones 99 cents a minute plus a 40 cent connection fee
  • SMS 25 cents (up to 160 characters)
  • Voicemail deposit 15 cents a minute
  • Voicemail retrieval 30 cents a minute
  • MMS 77 cents, Video MMS 99 cents
  • Mobile data in excess of the plan allowance costs $10 per 1GB up to 3GB and then 5 cents per MB with a minimum charge of 25 cents
  • For international call rates please go to our website
Other Charges

The SIM replacement fee is $20. An $8 port out charge is applied if you disconnect or transfer your mobile service.

Data Boost

If you use more than your included data during your billing month we’ll automatically boost your limit by another 1GB for $10. Each time you use all of your data inclusion we’ll give you another 1GB for $10, up to a maximum of 3GB additional on one service per month. You will then be charged for casual data at the rate of 5 cents per MB, with a minimum charge of 25 cents. Your service may then be restricted. Extra data will expire at the end of your billing month. At the end of your billing month you’ll automatically be moved back to your plan’s original inclusions and charges.

Billing

Email billing is free. There is a $2.20 charge to print and post a paper bill. We waive this charge if you have a direct debit with us.

Your service is invoiced on the same date each month. The monthly plan fee is charged in advance. Your first invoice will include the plan fee for the days between service activation and your first invoice date. Your first invoice will also include any activation and equipment fees.

Other Information
Obtaining Call and Data Use Information

To access information about your expenditure and data usage, please log into your account at southernphone.com.au

Get the most out of your mobile data
  • Use WiFi wherever possible:
  • Turn off apps that update automatically
  • Manage your data usage via Southern
  • Phone SMS data alerts
  • Sharing your internet connection via tethering is not recommended. This may lead to additional data charges once the existing data credit has been used.
Using your Mobile Overseas

International Roaming (making & receiving calls overseas) is excluded from your call credit. These calls are very expensive and outside our control. To use your service overseas, you must first have international roaming activated by calling us on 13 14 64. Seven days notice is required. We strongly recommend you do not use International Roaming but buy a local SIM card when you arrive at your destination.

Customer Service

For customer service please call us on 13 14 64.

Dispute Resolution

If you have a problem or complaint about your service please call us on 13 14 64. If we can’t resolve your complaint to your satisfaction you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full information visit tio.com.au/about-us/contact us

This is a summary only. For the full pricing, terms and conditions applicable to this service, please visit southernphone.com.au

Critical Information Summary

Need Help? Call Us on 1800 238 390

Roy Morgan Customer Satisfaction Award 2013-2014