2016/2017 Embargo Period

Southern Phone will be subject to an embargo over the Christmas-New Year period which commences on Friday, December 16, 2016 and will be lifted on Monday, January 9, 2017.

There are a number of important restrictions imposed by telecommunications service providers generally at this time of the year.

During the Embargo period:

  • Orders for standard services will be accepted and processed as usual, however due to network and carrier embargos, services will experience extended delivery times. This may effect order delivery times both before and after the embargo
  • Provisioning activities associated with non-standard services and any network re-configuration activities, will not be undertaken;
  • Service delivery that requires hardware or software upgrades on the Southern Phone network will not be undertaken;

We will also be reducing planned network activity to emergency only work, to reduce the risk of outages affecting customers.