Updated 3 years ago

Price Change Notification

Information about our new rates

From 1 April 2018, directory charges will increase. This includes calls to 1234, 12456, 1223.

Monthly Charges

Operator Assisted Calls
Current Monthly Charge
New Monthly Charge
Directory Services: 1234
Fee for calling or texting 1234 from a Telstra fixed or Telstra mobile service
$1.81
$2.10
Fee for successful and attempted through connection, to the person or organisation searched for
$1.16
$1.37
Call Connect: 12456
Fee for calling or texting 12456 from a Telstra fixed or Telstra mobile service
$1.81
$2.10
Fee for successful and attempted through connection, to the person or organisation searched for
$1.18
$1.37
Directory Assistance 1223*
Fee for successful and attempted through connection, to the person or organisation searched for
$1.18
$1.37

The below fixed line rates will be updated on the 1st of November 2018.

Monthly Charges

Integrated Services Digital Network (ISDN) Section Part B – ISDN Services: ISDN Plans

Business Line Plan
Current Monthly Charge
Monthly Charge From 1 November 2018
ISDN 2 BusinessLine Complete
$97.50
$101.50
ISDN 2 Enhanced BusinessLine Complete
$102.50
$106.50
ISDN 10 BusinessLine Complete
$475.00
$495.00
ISDN 20 BusinessLine Complete
$950.00
$990.00
ISDN 30 BusinessLine Complete
$1,395.00
$1,455.00
ISDN 10/20/30 BusinessLine Complete – additional 10 Channels
$445.01
$465.00

ISDN Section Part D – Associated Services: ISDN Features

ISDN Network Feature
Current Monthly Charge
Monthly Charge From 1 November 2018
ISDN Direct Indial per 100 Number Block
$77.00
$88.00
ISDN Direct Indial per 100 Number Block Reservation
$108.00
$122.00
Calling Number Display/ CLIP on an ISDN 2 service
$12.00
$13.50
Calling Number Display/ CLIP on an ISDN 10/20/30 service
$23.50
$27.01
Extension Level Billing on an ISDN 2 service with Direct Indial
$23.50
$27.01
Extension Level Billing on an ISDN 10/20/30 service
$108.00
$122.00
Line Hunt
$6.00
$6.50

Basic Telephone Service Section, Part H – Managing Calls 

PSTN Network Feature
Current Monthly Charge
Monthly Charge From 1 November 2018
Line Hunt
$6.00
$6.50

Private Payphone section 

Payphone Line
Current Monthly Charge
Monthly Charge From 1 November 2018
PayphoneLine Complete
$45.95
$47.95
PayphoneLine Complete -Charity
$16.40
$18.40
PayphoneLine Complete - Non Profit
$23.50
$25.50