Information about our new rates

From 1 April 2018, directory charges will increase. This includes calls to 1234, 12456,1223.

Monthly Charges

Operator Assisted Calls Current monthly charge New monthly charge
     Directory Services: 1234
Fee for calling or texting 1234 from a Telstra fixed or Telstra mobile service  $1.81 $2.10
Fee for successful and attempted through connection, to the person or organisation searched for   $1.16  $1.37
Call Connect:  12456
Fee for calling or texting 12456 from a Telstra fixed or Telstra mobile service $1.81 $2.10
Fee for successful and attempted through connection, to the person or organisation searched for  $1.18 $1.37
 Directory Assistance 1223*
Fee for successful and attempted through connection, to the person or organisation searched for  $1.18  $1.37

 

The below fixed line rates will be updated on the 1st of November 2018.

Monthly Charges

Integrated Services Digital Network (ISDN) Section Part B – ISDN Services: ISDN Plans


Business Line Plan


Current monthly charge

Monthly Charge From 1 November 2018
ISDN 2 BusinessLine Complete $97.50 $101.50
ISDN 2 Enhanced BusinessLine Complete $102.50 $106.50
ISDN 10 BusinessLine Complete $475.00 $495.00
ISDN 20 BusinessLine Complete $950.00 $990.00
ISDN 30 BusinessLine Complete $1,395.00 $1,455.00
ISDN 10/20/30 BusinessLine Complete – additional 10 Channels $445.01 $465.00

 

ISDN Section Part D – Associated Services: ISDN Features, 


ISDN Network Feature


Current monthly charge


Monthly Charge from 1 November 2018

ISDN Direct Indial per 100 Number Block $77.00 $88.00
ISDN Direct Indial per 100 Number Block Reservation $108.00 $122.00
Calling Number Display/ CLIP on an ISDN 2 service $12.00 $13.50
Calling Number Display/ CLIP on an ISDN 10/20/30 service $23.50 $27.01
Extension Level Billing on an ISDN 2 service with Direct Indial $23.50 $27.01
Extension Level Billing on an ISDN 10/20/30 service $108.00 $122.00
Line Hunt $6.00 $6.50


Basic Telephone Service Section, Part H – Managing Calls 


PSTN Network Feature



Current Monthly Charge

Monthly Charge from 1 November 2018
Line Hunt $6.00 $6.50


Private Payphone section 


Payphone Line

 
Current Monthly Charge

Monthly Charge From 1 November 2018
PayphoneLine Complete $45.95 $47.95
PayphoneLine Complete -Charity $16.40 $18.40
PayphoneLine Complete - Non Profit $23.50 $25.50