Transfer fromanother Provider. Broadband from just $9.90 a month for the first two months!
Bundled Pricing
The bundled pricing discount applies when you bundle your ADSL service with a Southern Phone mobile or fixed line service.
Peak and Offpeak Downloads
Peak Downloads are 8am and 1am. Offpeak Downloads are between 1am and 8am. Speed will be shaped to 64k/64k for the remainder of the billing period in which the download quota has been exceeded. So, if you exceed your peak downloads, then peak downloads will be shaped, but your offpeak downloads will not be. If you exceed downloads in both timeslots then both timeslots will be shaped.
1GB (Gigabyte) is equal to 1000MB (Megabyte); 1MB is equal to 1000KB (Kilobyte).
ADSL 2+ Data counted on both upload and download.
Please note that ADSL 2+ data usage is counted in both directions (uploads and downloads). ADSL1 is counted on download only.
Getting Connected
Switch from another broadband ISP - $29
Click here for Rapid Transfer.
Modem Options
Have own modem $0 Netcomm NB6
(includes line filter) $99
Modem Postage & Handling $13.75
Would you like to upgrade to a wireless modem? We supply a standard ADSL modem. You can buy a wireless modem that will allow other computers in the home to connect to the internet for $117.
Your Initial Cost
(select your plan from the above list to view your initial cost)
Your initial cost includes the Connection Fee and one months Plan
fees charged in advance. All prices include GST.
We also have four-port modems available. Call on 13 14 64 for more information.
Contract Terms Cancellation fees
12 month contract: Closure fee for cancellation within the 12 month contract term is $100.
24 month contract: If you are on a 24 month contract and you cancel your ADSL service, the cancellation fee is $300 pro rated for the months remaining on your contract term.
For example, a customer who cancels their contract 12 months into a 24 month contract may have to pay a termination fee of $300 x 12/24 (where 12 is the number of months left to run on the contract, divided by 24 months) = $150.
Plan Change fee
A change of plan or a change of line speed (eg. from 256/64 to 512/128) will cost $35. The charge to switch from ADSL1 to ADSL2 is $120.
Relocation fee
A fee of $185 applies for service relocations. A service can only be relocated if your new address is served by an exchange enabled with the appropriate ADSL equipment.
Incorrect call out fee
If a fault is lodged, a technician attends your premises and the fault is found to be in your equipment and not in the network an incorrect callout fee applies. The fee is $150 for ADSL services.
In order to get online your telephone line needs to be provisioned (made ADSL Broadband compatible). This process generally takes 5 to 21 working days. These changes take place at your local exchange.
You will only be billed if and when your ADSL line provisioning is successful.
On the 256 Light Plan ($29.95 with 200Mb download) the speed may be reduced to 72 kbps in both directions if usage
exceeds 10GB of data.
Plans speeds are shown in downstream/upstream format and speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, customer premises interference, traffic and equipment.
Please ensure you read our Internet Terms & Conditions prior
to ordering. In lodging this order you are also agreeing to Southern Phone carrying out a credit check in accordance with the Privacy Act.
Order ADSLBroadband
To order online select your desired plan above and enter your details here
- or call 13 14 64
to speak to one of our Customer Service Representatives.
Your details:
Your Name:
Postal Address:
Town/Suburb:
Postcode:
Your current E-Mail:
Phone:
If you are a business:
Business Name:
ABN:
Service details:
Who is your current internet provider?:
Desired Username (must be at least 3 characters):
Up to 16 letters or numbers
Desired Password (must be at least 3 characters):
Up to 8 letters or numbers
Service Address:
As above
Town/Suburb:
Postcode:
Service Phone No.:
To be activated for DSL by Telstra
Modem type:
What is the brand and type of modem you are currently using?
Payment details:
We accept payment by bank transfer, cheque and all leading credit cards. We'll be in touch to confirm your payment details before processing your order.
Comments:
(If you are already a Southern
Phone customer please include
your account number)
Please note that by submitting this
order you are agreeing to 12 month contract. if you transfer away or disconnect your service in the first 12 months you will have to pay a cancellation fee of $100.
